Watch an original repair · Appliance Repair American
LG WT7100CW drain-pump repair from the back in Port St. Lucie
Mark returns to an LG top-load washer with a drainage complaint. This original Port St. Lucie recording follows the rear access, pump removal and a replacement-part difference he encounters along the way.
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Original channel video · Published
Internal repairs shown are technician work. Keep guards and safety switches intact; use the instructions for your exact appliance.
The repair at a glance
- Location
- Port St. Lucie, Florida
- Appliance
- LG WT7100CW top-load washer
- Complaint reported
- OE message and water not draining
- Visit shown
- Pump work after the earlier diagnosis
The diagnosis happened before this recording
Mark begins by explaining that the washer has an OE drainage complaint and that the pump had already been diagnosed. The visit shown follows that earlier inspection; the opening error message alone is not the evidence used to recommend a pump on every washer.
The on-screen model is LG WT7100CW. This is a top-load machine, distinct from the LG front-load growling-pump story also filmed in Port St. Lucie.
The work takes place behind the washer
After describing the disconnected utilities, Mark works through the rear opening. The camera shows the space around the pump, the hoses and connections, and the awkward reach to the mounting fasteners. Water remaining in the assembly is part of the job he discusses.
For a service request, it helps to mention whether the washer is in a tight closet or has restricted rear access. You do not need to move or open it to explain the installation.
The replacement housing looks different
When the replacement is beside the removed assembly, Mark points out a housing difference. In this recording he transfers the replacement motor onto the existing housing before putting the assembly back.
That is a detail of the work shown, not a recommendation to interchange pump components on another machine. Matching a replacement requires the exact appliance and applicable part information; a similar-looking pump is not enough.
The video ends with a narrated pump check
Mark reconnects the hoses and wiring, checks the assembly and replaces the rear cover. Near the end, he describes using the washer’s test mode to operate the pump. The recording does not include a complete wash cycle or a later customer follow-up.
If your washer is holding water, note the displayed message, when in the cycle it stopped and any unusual noise. Our Port St. Lucie washer repair page covers requesting a diagnostic visit.